Privacy Policy

Introduction

Welcome to Exsend. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information:

We may collect personal information, including but not limited to your name, email address, phone number, and payment information, when you sign up, use our services, or contact us.

Usage Data:

We automatically collect information about your interactions with our website and app, such as your IP address, browser type, operating system, access times, and pages viewed.

Location Data:

We may collect precise or approximate location data from your mobile device if you permit us to do so. This helps us provide location-based services, such as matching you with nearby drivers or packages.

Cookies and Tracking Technologies:

We use cookies and similar technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

How We Use Your Information

To Provide and Improve Services:

We use your information to deliver and improve our services, including processing transactions, managing deliveries, and improving our platform’s functionality.

To Communicate with You:

We may use your contact information to send you updates, respond to inquiries, and provide customer support.

For Security and Fraud Prevention:

We use your information to protect our platform, detect and prevent fraud, and ensure the safety and integrity of our services.

To Comply with Legal Obligations:

We may use your information to comply with legal obligations, respond to legal requests, and enforce our terms and conditions.

Information Sharing and Disclosure

With Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

With Business Partners:

We may share your information with our business partners to offer you certain products, services, or promotions.

For Legal Reasons:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

In Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your Choices

Account Information:

You can update or delete your account information at any time by logging into your account and making the necessary changes.

Cookies:

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Marketing Communications:

You can opt out of receiving marketing emails from us by following the unsubscribe link provided in those emails.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy