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Frequently asked questions
Explore our comprehensive FAQs to find answers to common questions about Exsend services, deliveries, and platform features.
Exsend is a platform connecting users with drivers for efficient package deliveries.
Users schedule deliveries, and drivers pick up and deliver packages with real-time tracking.
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Yes, hazardous materials, illegal substances, and live animals are prohibited. Check terms for details.
Contact customer support immediately for investigation and resolution.
Weekly payments are made directly to drivers’ bank accounts, tracked via the app.
Fees are based on distance, time, and vehicle type, shown upfront before confirming
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